Frequently Asked Questions

Question 1

How do I reserve a trailer or piece of equipment?

Accepted Answer

You can reserve online using our booking form, or call us directly at (210) 560-3444. We recommend calling to confirm availability for same-day or next-day rentals.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 24–48 hours in advance, especially on weekends. For large equipment like dump trailers or skid steers, a few days' notice ensures availability.

Question 3

Can I make a same-day reservation?

Accepted Answer

Same-day rentals are available based on inventory. Call us at (210) 560-3444 and we'll do our best to accommodate you.

Question 4

What are your rental rates?

Accepted Answer

Rates vary by equipment type and rental duration. Visit our Fleet page for daily and weekly pricing on all trailers and equipment.

Question 5

What forms of payment do you accept?

Accepted Answer

We accept cash, major credit cards, and debit cards. A valid ID and deposit are required at pickup.

Question 6

Is a deposit required?

Accepted Answer

Yes, a refundable deposit is required at the time of pickup. The deposit amount varies by equipment and will be returned upon safe return of the rental.

Question 7

Where do I pick up and return equipment?

Accepted Answer

All pickups and returns are at our location in Universal City, TX. Call us at (210) 560-3444 for the exact address.

Question 8

What are your hours?

Accepted Answer

We're open 7 days a week, 7am to 10pm — including weekends and holidays.

Question 9

What do I need to bring for pickup?

Accepted Answer

Bring a valid government-issued ID, your reservation confirmation, and your payment method. Make sure your tow vehicle is rated for the equipment you're renting.

Question 10

What size hitch do I need?

Accepted Answer

Most of our trailers require a standard 2 5/16" ball hitch. Smaller equipment may require a 2" ball. We'll confirm the requirement when you book.

Question 11

Do I need a special license to rent equipment?

Accepted Answer

A standard driver's license is sufficient for most trailer rentals. Heavy equipment like skid steers does not require a special license, but prior operating experience is strongly recommended.

Question 12

What happens if the equipment is damaged during my rental?

Accepted Answer

You are responsible for any damage that occurs during your rental period. We recommend reviewing your auto or homeowner's insurance policy, as some policies cover rental equipment.

Question 13

What areas do you serve?

Accepted Answer

We serve Bexar, Guadalupe, and Wilson counties — including San Antonio, Universal City, Seguin, Floresville, and surrounding communities.

Question 14

Do you offer delivery?

Accepted Answer

Currently all rentals are customer pickup only from our Universal City, TX location. Call us at (210) 560-3444 to ask about special arrangements as delivery may be available for a reasonable fee.

Frequently Asked Questions

Reservations & Availability

Pricing & Payment

Pickup & Return

Equipment & Requirements

Service Area

Still Have Questions?